Privacy Policy
This notice explains how Ellenis Flo Srl handles information when you visit this website or contact us about cleaning services.
Who is responsible
Ellenis Flo Srl (company registration number 49481080), Str. Neamului Nr. 55, Sector 1, Bucharest, Romania. Contact us at [email protected] or +40 720 823 746.
Information you provide
If you use the quote form, the details you enter are assembled into an email draft on your device. The website does not transmit or store the completed form. Your email provider sends it only if you choose to send that draft. If you contact us, we receive the information in your message, such as your name, company, email, phone number, site location and job description.
Why we use it
We use enquiry details to understand your request, respond, prepare a proposal and, if agreed, arrange services. The legal basis is taking steps at your request before entering a contract or performing a contract. We may retain necessary correspondence to meet applicable legal obligations or manage a business dispute.
Website delivery and third parties
Cloudflare hosts and delivers this website and may process technical data such as your IP address and request information to provide and protect the service. The page requests fonts from Google Fonts and illustrative photographs from Pexels; those providers may receive technical request data when their files load. Your email provider processes messages you choose to send. We do not run advertising or analytics scripts on this site.
How long we keep information
The website does not keep quote-form entries. We keep email enquiries for as long as needed to handle the request and any resulting business relationship or applicable recordkeeping requirement, then remove them when no longer needed.
Your choices and rights
You can ask us about your personal data or request access, correction, deletion, restriction or portability where applicable. You may object to processing based on legitimate interests. Contact [email protected]. You may also complain to your local data protection authority; in Romania this is the ANSPDCP.
Changes
We will update this notice if the website or our handling of enquiries changes.